Packaging and Delivery

Handling times for smaller items such as clothing and general merchandise is same or next business day once your payment has cleared. These items will be sent via Australia Post unless and alternate method is requested by you. Delivery times and cost will vary depending on where you are and the shipping company used.

Pinball machines will be boxed and strapped to a shipping pallet for delivery. Delivery methods will depend on your requirements, please talk to us to determine the most appropriate method.

We ship all products world wide. Orders shipped outside of Australia may be subject to customs or duty fees. These fees are governmental in nature and are not charged by Haggis Pinball. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded , as they are not charged by us.

Please note: International shipping times are not guaranteed. Customs clearance can significantly delay the delivery of international orders. Such delays are not reflected in our estimated shipping times and are beyond our control. To ensure the most efficient handling of your international order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country's specific import requirements.